Shipping policy
DNA Auto Shipping Policy
DNA Auto ships automotive, RV, marine, and powersports parts throughout the United States using trusted logistics partners.
Processing Time
Orders are typically processed within 1-3 business days.
Some items ship directly from distributor warehouses and may require additional processing time.
Shipping Time
Estimated delivery times:
• Standard Shipping: 3-7 business days
• Expedited Shipping: 2-3 business days
Delivery times may vary due to product availability, carrier delays, or weather conditions.
Multiple Warehouse Shipping
To ensure fast delivery, products may ship from multiple warehouses. Orders containing multiple items may arrive in separate packages with different tracking numbers.
Tracking
Tracking information will be provided once your order ships.
Freight Shipments
Large or oversized items such as:
• Bumpers
• Truck accessories
• Marine equipment
• Heavy automotive parts
may ship via freight carrier. Freight deliveries may require scheduling and signature upon delivery.
Shipping Damage
If your order arrives damaged:
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Take photos immediately
-
Keep all packaging materials
-
Contact us within 48 hours
We will assist with replacement or claims.
Address Accuracy
Customers are responsible for providing correct shipping information.
Orders returned due to incorrect addresses may incur additional shipping fees.