Shipping policy
DNA Auto Shipping Policy
DNA Auto ships automotive, RV, marine and powersports parts throughout the United States.
Shipping rates
• Standard shipping is free on orders of $70 or more to the lower 48 states and Washington, DC.
• Orders under $70: standard shipping is $8.
• Express shipping: $15 — choose it at checkout. Express orders ship by a faster carrier service.
• Alaska and Hawaii: shipping is charged by weight at checkout; items over 70 lb can't ship there.
• Tires: free economy ground shipping in the lower 48 states and DC, with faster options at checkout; tires that ship by truck freight ship free curbside.
• We don't ship to Puerto Rico, US territories, APO / FPO addresses or outside the United States at this time.
The exact cost always shows at checkout before you pay.
Processing time
Orders placed on a business day ship the same business day when placed early in the day; orders placed later, or on a weekend or holiday, ship the next business day. Business days are Monday–Friday, excluding US holidays.
Delivery time
• Standard: 3–5 business days after the order ships.
• Express: faster than standard — the carrier's estimate shows at checkout.
Delivery times can vary with carrier delays or weather.
Multiple warehouse shipping
To get parts to you faster, products may ship from more than one warehouse. Orders with several items may arrive in separate packages with separate tracking numbers.
Tracking
Tracking information is e-mailed to you once your order ships.
Freight shipments
Large or oversized items such as bumpers, some truck accessories, marine equipment and heavy parts may ship by freight carrier. Freight deliveries take longer than standard shipping, are delivered curbside and may need an appointment and a signature.
Shipping damage
If your order arrives damaged:
Take photos right away
Keep all packaging
Contact us within 48 hours of delivery
We'll help with a replacement or the claim.
Address accuracy
Please check your shipping address — orders returned because of an incorrect address may incur additional shipping fees.