FAQ

Answers to the questions we get most about shipping, fitment, returns and pricing. Can’t find yours? Contact us.

Frequently asked questions

How much is shipping, and how fast do orders ship?

Standard shipping is free on orders of $70 or more to the lower 48 states and DC, and $8 below that. Express is $15 at checkout. Alaska and Hawaii are charged by weight at checkout. Most orders ship the same business day; orders placed late in the day, or on a weekend or holiday, ship the next business day. Standard delivery takes 3–5 business days. Oversized items ship LTL freight and we contact you to schedule delivery.

Are these genuine parts?

Yes. Everything we sell is the genuine brand-name part, with the full manufacturer warranty.

How do I confirm fitment?

Match the manufacturer part number on the product page against your vehicle’s year, make, model and trim. Listings marked “Fits select…” apply to specific configurations — send us your VIN and the part number and we will verify before you order.

What is your return policy?

Unused, uninstalled parts in original packaging may be returned within 30 days of delivery. A restocking fee of up to 20% may apply depending on the product and supplier, and return shipping is the buyer’s responsibility unless the item was defective, damaged or shipped incorrectly. Contact us with your order number to start a return — we provide the return address and instructions.

Do you sell to shops, fleets and businesses?

Yes. Repeat buyers, shops and fleets can contact us for account pricing and consolidated freight on larger orders.

Where are you located?

DNA Auto LLP is based in Ham Lake, Minnesota. Orders ship from warehouses across the United States, whichever is closest to you.